Privacy Policy

At Psychotherapy Retreats, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal details you provide (e.g. name, email address, phone number) when contacting us.
• Information related to therapy sessions, handled confidentially and in line with professional codes of ethics.
• Technical data automatically collected when you visit the website (e.g. cookies, IP address, browser type).

2. How We Use Your Information

Your information is used for:

• Providing psychological services.
• Responding to enquiries and managing appointments.
• Improving our website and services.
• Meeting legal, regulatory, and professional obligations.

3. Confidentiality

All personal and sensitive data shared in therapy sessions are strictly confidential, in accordance with professional standards, GDPR, and the requirements of the Health and Care Professions Council (HCPC) and the British Psychological Society (BPS).

4. Data Sharing

We do not sell or share your information with third parties, except:

• Where required by law.
• Where there is a risk of harm to yourself or others.
• With your explicit consent.

5. Data Security

We take appropriate measures to protect your information against loss, misuse, and unauthorised access.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.